Slovak Post

The Slovak Post Management System is a web-based application designed for regional managers to manage and control the branches of the post office that have been assigned to them.

CONTEXT

Slovak Post needed an efficient solution for regional managers to oversee and control their assigned branches seamlessly. Our task was to design a web-based application, eManager, that streamlined branch management, improved workflow visibility, and empowered managers to make data-driven decisions.

Wireframing

The wireframing phase was a collaborative effort between our design team and developers to ensure the structure of eManager was both user-centric and technically feasible. Together, we created detailed wireframes that mapped out essential features like branch monitoring, task management, and performance tracking. By incorporating developer insights early in the process, we streamlined implementation and ensured the wireframes provided a solid foundation for an intuitive and functional application.

Once the wireframe prototype was ready, we presented it to the Slovak Post team, including actual regional managers—the target users of eManager. Their hands-on interaction provided invaluable insights into how the application could better align with their day-to-day workflows. Based on their feedback, we revised the user flows, simplifying navigation, enhancing key features like task prioritization, and refining the overall structure to match their needs. This collaborative process ensured that eManager would be a practical and user-friendly tool for regional managers.

Design

With the wireframes approved and feedback integrated, we transitioned to designing the app’s interface and visual identity. The goal was to create a clean, professional design that reflected Slovak Post’s brand while maintaining usability for regional managers. We focused on clarity and functionality, using a consistent color palette and typography to ensure the interface was both visually appealing and accessible. Icons, layouts, and components were crafted with simplicity and efficiency in mind, creating an intuitive experience that aligned seamlessly with the approved wireframes. This design phase brought eManager to life, providing a polished and cohesive identity that supported its purpose.

finishing touches

Leveraging our custom-built atomic design system, I crafted a cohesive and user-friendly interface for the Challenger platform. Each design element was carefully tailored to maintain consistency while supporting modularity and scalability. To ensure the user flows were intuitive and effective, I developed an animated interactive prototype. This prototype allowed us to test the user experience in real-world scenarios, gather feedback, and refine the design to meet the needs of both participants and organizers. The result was a polished and engaging interface, ready to drive Challenger's mission forward.

Finalization

To bring the design to life and provide a clear preview of the final product, we created a fully interactive clickable prototype using AI tools. This prototype allowed stakeholders to experience the app's functionality in action, simulating the user flows and interactions of the regional managers. Alongside the prototype, we prepared comprehensive materials for the presentation, including detailed design documentation and user journey maps. This ensured that all aspects of the app’s functionality, design, and user experience were clearly communicated, making it easier for stakeholders to provide final feedback and align on the next steps for development.